SHIPPING AND RETURNS

Refund Policy

Refunds

We offer a 30-day, money-back satisfaction guarantee. If you are not completely satisfied with our products for any reason, simply let us know by email at hi@karmacbn.com or through our Contact Us page and we will give you a full refund. If you are not achieving your desired results, feel free to use the entire product before asking for a return.

Late or missing refunds 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hi@karmacbn.com

Exchanges 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hi@karmacbn.com and send your item to: 

KARMA CBN

ATTN: RETURNS DEPARTMENT

1775 E Palm Canyon Dr, Ste 110-435

Palm Springs, CA 92264

Returns

To return your product, you should mail your product to:

KARMA CBN

ATTN: RETURNS DEPARTMENT

1775 E Palm Canyon Dr, Ste 110-435

Palm Springs, CA 92264

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.